rNexis

Privacy Policy

Effective Date: September 20, 2026

This Privacy Policy describes how our rNexis Platform ("we," "our," or "us") collects, uses, and discloses your information when you use our mobile application and related web services. By using the app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our multi-category platform services:

  • Personal Information: When you register an account, we may collect your name, email address, phone number, business details, and payment or billing information.
  • User and Operation Data: Information you input regarding your clients, schedules, appointments, inventory, or operational records.
  • Device and Usage Data: Automatically collected information such as your device type, operating system, IP address, app usage statistics, and crash logs to help us maintain app performance.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain the platform.
  • To process bookings, schedules, and manage user accounts.
  • To send administrative notifications, such as confirmations, updates, or support messages.
  • To improve app functionality, troubleshoot technical issues, and analyze usage trends.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our app, hosting data, processing payments, or providing customer support (bound by strict confidentiality obligations).
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement commercially reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

  • Access and Update: You can review and update your account information directly within the app settings.
  • Data Deletion: You can request the deletion of your account and associated data by contacting us using the details below.

6. Children's Privacy

Our app is designed for professional and business use and is not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.

8. Contact Us

If you have any questions or suggestions about this Privacy Policy, please reach out to our team:

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